SOME EMPLOYMENT:
National CRS Trainer
Alzheimer's Society
(November 2011 – January 2013) - England, Wales & Northern Ireland.
• Leading the development, delivery & evaluation of training & learning in using a major new 'Salesforce' based ‘Computerised Records System’ (CRS) for ‘Alzheimer’s Society’ staff & ‘CRS Champions’ throughout England, Wales and Northern Ireland.
• Designing training & e-learning programmes, materials & evaluation tools; conducting telephone conferences/webinars; and creating written User Guides & Video Tutorials.
• Overall project was winner of the ‘Cloud Pro/IT Pro Awards 2012’ as private sector ‘Cloud Project of the Year’ for the implementation and roll-out of CRS.
Production Operative
Moguntia Foods / Sherriffs Foods / Fosters Traditional Foods Ltd
(September 2011–November 2011 & January 2013-Present) – Market Harborough, Leicestershire.
Picking, packing, labelling, assembling, shrink-wrapping, palleting & dispatching of food & confectionery gift packs, hampers & orders, with continuous quality checking, attention to detail & achievement of targets, in a fast-paced production environment; including securing & alarming building after late shifts; operating shrink-wrapping machine; and being lead worker with responsibility for running, operating, and maintaining, a product bagging machine.
Project Co-ordinator/Youth Volunteer Development Manager - vinvolved team (Leicestershire & Rutland), part of v, the national youth volunteering programme to promote, develop & increase volunteering opportunities & participation for 16-25 year olds, employed by 'Voluntary Action South Leicestershire' (VASL)
(June 2008 – March 2011) - Leicestershire
• Project co-ordination & partnership working: networking, promotion & representation; website creation; and development of project policies & procedures.
• Recruited five staff; directly supervised one; and oversaw & co-ordinated the project team.
• Devised & managed the £600,000 budget; reporting quarterly/half/yearly on spending, outputs, outcomes & targets.
• Identified, developed & promoted 5242 short-term & 4531 part-time Volunteering Opportunities (exceeding funding targets by over 3000); and 119 full-time volunteering opportunities.
• Provided information, advice, guidance, support & training on employment; health & safety; safeguarding; reducing barriers; funding; and volunteering policies, procedures, good practice and legal requirements.
• Developed a county-wide multi-agency forum with over 150 contacts, holding five half-day events.
• Developed & processed evaluation systems & online surveys.
• Achieved the ‘REACH' quality standard for youth participation from the national ‘Youth Action Network'.
• Development & promotion of Sports Volunteering; supporting clubs; and involvement in County-wide sports partnership & strategy development & implementation work.
Sports Instructor
In2Sports Ltd
(March 2008 – June 2008) - Leicestershire
Devised, planned & delivered multi-sports sessions for children & young people in variety of settings, particularly all Physical Education PPA cover with minimum supervision & using own initiative in two Primary Schools, including breakfast, Lunchtime & After Schools Clubs, and 'British Gymnastics’ early-years sessions, working with 300+ children a week (2-11 yrs).
Training & Development Manager
Leicestershire AIDS Support Services (LASS)
November 1989 – February 2008 - Leicester, United Kingdom
• Instrumental in overall development of the organisation & specifically the Volunteering, Training & Learning functions, initially as a Volunteer & Management Committee member for 2 years & employed for 18 years, becoming a key & influential employee, public representative & respected trainer & volunteering development manager, receiving ‘Honorary Life Membership’.
• Created, managed, administrated & delivered an extensive Volunteering Training & Learning Programme for 500+ volunteers, with quality recognised as East Midlands ‘Make A Difference’ Volunteering Award Winners; ‘Investing in Volunteers’ accreditation; and praised in national research regarding avoiding volunteer/staff ‘burn-out’.
• Developed, managed, administrated & delivered extensive training of 50+ courses a year for 17,000+ multi-agency participants; and many partnership awareness-raising campaigns & events.
• Recruited, interviewed, inducted & supervised many paid staff & hundreds of volunteers.
• Practice Teacher & Supervisor for Police, Social Work, Health & Social Care and` Youth Work Student Placements.
• Developed & implemented Monitoring & Evaluation systems with regular reporting.
• Managed PQASSO 'Quality Assurance' recognition.
• Formulated Health & Safety policies, training & responses as designated Health & Safety Officer.
• Devised & implemented marketing, promotion, press releases & extensive media work.
• Extensive devising of policies, procedures, leaflets, booklets and articles, including with Social Services, NHS and Local Authorities, often presenting complex medical & legal information.
• Developed ‘Open College Network' accreditation of Volunteering Programme; supported & assessed student learning; and external moderator for other ‘Open College Network' courses.
Event Operative
Regency Fairs Ltd (Saddington Car Boot Sale)
(July 2000 – Present, Part-time/Seasonal) – Leicestershire
Car parking, event marshalling, general security & litter collection at a large & busy weekly Car Boot Sale with 3000+ customers & 300+ sellers, held each Sunday & Bank Holiday for 28 weeks per year.
Freelance Training & Consultancy
Various Organisations
(January 1992 – September 2004) - England
Including; 'Nottingham City Council'; "Busy Bees Consultancy'; 'Arden Films'; 'Rotherham Borough Council'; 'Nottingham AIDS Information Project'; 'Nottinghamshire County Council'; 'Charnwood Community Council'; 'Care & Repair (Leicester)'; 'Coleshill School'.
Volunteer Development Officer
Leicester Volunteer Bureau (Voluntary Action Leicester)
(April 1989 – November 1989) - Leicester, United Kingdom
Interviewing, placing & supporting volunteers; providing information, advice & guidance; identifying opportunities; and promoting volunteering, especially to longer-term unemployed & younger people on Employment Training programmes; and promoting good practice with organisations through information, talks, presentations & training.
Circuit Training & Pre-School Gym Instructor
Croydon YMCA
(January 1987 – September 1987) - Croydon, United Kingdom
Devising & delivering fun & developmental movement, exercise and gym sessions for pre-school children with their parents; and also planning & teaching circuit training sessions for adults.
Youth Worker/Tutor
London Central YMCA
(July 1986 – September 1987) - London
Developing, maintaining & promoting the Junior & Summer Programmes; co-ordination of staff; snack bar stock ordering & staffing; providing general face-to-face work; facilitating educational, social & sporting activities; providing drama-related sessions & weight training courses with young unemployed to help build confidence, self-esteem, promote health, focus and direction in their lives.
Youth & Community Worker
Hornsey YMCA
(September 1986 – May 1987) - Hornsey, London
Devising, facilitating & delivering sports & drama/movement sessions for young people at YMCA and within local schools, including regular work in centre's crèche and playscheme for 5-14 year olds in a local school.
Professional Actor and Drama Worker
Various
(January 1984-November 1989)
Various short-term acting, drama-related & community arts paid & voluntary work & activities, including a five-month season as an actor-teacher in a professional young people’s theatre company, devising & performing new & classic work, including as Aladdin in a traditional pantomime, and presenting drama & educational theatre workshops.
Theatre Usher (Part-time)
Royal Court Theatre
(January 1980 – July 1983) - London, United Kingdom
Regular ushering; bookshop staffing; programme & confectionary selling; general security & customer service with a major central London theatre.
Clerical Officer
Society of Civil & Public Servants
(April 1979 – September 1980) - London, United Kingdom
Significant clerical, administrative, co-ordination & liaison responsibilities within a busy section office of a major Trade Union HQ, directly with members & with senior internal/external officers & Executive Committee members; and assisting with national conference planning, organisation & administrative support.
Clerical Officer
Department of Employment
(October 1978 – April 1979) - London, United Kingdom
Clerical & frontline customer duties in a busy & challenging Unemployment Benefits Office, including frontline customer enquiries & responsibility for issuing payments.
National CRS Trainer
Alzheimer's Society
(November 2011 – January 2013) - England, Wales & Northern Ireland.
• Leading the development, delivery & evaluation of training & learning in using a major new 'Salesforce' based ‘Computerised Records System’ (CRS) for ‘Alzheimer’s Society’ staff & ‘CRS Champions’ throughout England, Wales and Northern Ireland.
• Designing training & e-learning programmes, materials & evaluation tools; conducting telephone conferences/webinars; and creating written User Guides & Video Tutorials.
• Overall project was winner of the ‘Cloud Pro/IT Pro Awards 2012’ as private sector ‘Cloud Project of the Year’ for the implementation and roll-out of CRS.
Production Operative
Moguntia Foods / Sherriffs Foods / Fosters Traditional Foods Ltd
(September 2011–November 2011 & January 2013-Present) – Market Harborough, Leicestershire.
Picking, packing, labelling, assembling, shrink-wrapping, palleting & dispatching of food & confectionery gift packs, hampers & orders, with continuous quality checking, attention to detail & achievement of targets, in a fast-paced production environment; including securing & alarming building after late shifts; operating shrink-wrapping machine; and being lead worker with responsibility for running, operating, and maintaining, a product bagging machine.
Project Co-ordinator/Youth Volunteer Development Manager - vinvolved team (Leicestershire & Rutland), part of v, the national youth volunteering programme to promote, develop & increase volunteering opportunities & participation for 16-25 year olds, employed by 'Voluntary Action South Leicestershire' (VASL)
(June 2008 – March 2011) - Leicestershire
• Project co-ordination & partnership working: networking, promotion & representation; website creation; and development of project policies & procedures.
• Recruited five staff; directly supervised one; and oversaw & co-ordinated the project team.
• Devised & managed the £600,000 budget; reporting quarterly/half/yearly on spending, outputs, outcomes & targets.
• Identified, developed & promoted 5242 short-term & 4531 part-time Volunteering Opportunities (exceeding funding targets by over 3000); and 119 full-time volunteering opportunities.
• Provided information, advice, guidance, support & training on employment; health & safety; safeguarding; reducing barriers; funding; and volunteering policies, procedures, good practice and legal requirements.
• Developed a county-wide multi-agency forum with over 150 contacts, holding five half-day events.
• Developed & processed evaluation systems & online surveys.
• Achieved the ‘REACH' quality standard for youth participation from the national ‘Youth Action Network'.
• Development & promotion of Sports Volunteering; supporting clubs; and involvement in County-wide sports partnership & strategy development & implementation work.
Sports Instructor
In2Sports Ltd
(March 2008 – June 2008) - Leicestershire
Devised, planned & delivered multi-sports sessions for children & young people in variety of settings, particularly all Physical Education PPA cover with minimum supervision & using own initiative in two Primary Schools, including breakfast, Lunchtime & After Schools Clubs, and 'British Gymnastics’ early-years sessions, working with 300+ children a week (2-11 yrs).
Training & Development Manager
Leicestershire AIDS Support Services (LASS)
November 1989 – February 2008 - Leicester, United Kingdom
• Instrumental in overall development of the organisation & specifically the Volunteering, Training & Learning functions, initially as a Volunteer & Management Committee member for 2 years & employed for 18 years, becoming a key & influential employee, public representative & respected trainer & volunteering development manager, receiving ‘Honorary Life Membership’.
• Created, managed, administrated & delivered an extensive Volunteering Training & Learning Programme for 500+ volunteers, with quality recognised as East Midlands ‘Make A Difference’ Volunteering Award Winners; ‘Investing in Volunteers’ accreditation; and praised in national research regarding avoiding volunteer/staff ‘burn-out’.
• Developed, managed, administrated & delivered extensive training of 50+ courses a year for 17,000+ multi-agency participants; and many partnership awareness-raising campaigns & events.
• Recruited, interviewed, inducted & supervised many paid staff & hundreds of volunteers.
• Practice Teacher & Supervisor for Police, Social Work, Health & Social Care and` Youth Work Student Placements.
• Developed & implemented Monitoring & Evaluation systems with regular reporting.
• Managed PQASSO 'Quality Assurance' recognition.
• Formulated Health & Safety policies, training & responses as designated Health & Safety Officer.
• Devised & implemented marketing, promotion, press releases & extensive media work.
• Extensive devising of policies, procedures, leaflets, booklets and articles, including with Social Services, NHS and Local Authorities, often presenting complex medical & legal information.
• Developed ‘Open College Network' accreditation of Volunteering Programme; supported & assessed student learning; and external moderator for other ‘Open College Network' courses.
Event Operative
Regency Fairs Ltd (Saddington Car Boot Sale)
(July 2000 – Present, Part-time/Seasonal) – Leicestershire
Car parking, event marshalling, general security & litter collection at a large & busy weekly Car Boot Sale with 3000+ customers & 300+ sellers, held each Sunday & Bank Holiday for 28 weeks per year.
Freelance Training & Consultancy
Various Organisations
(January 1992 – September 2004) - England
Including; 'Nottingham City Council'; "Busy Bees Consultancy'; 'Arden Films'; 'Rotherham Borough Council'; 'Nottingham AIDS Information Project'; 'Nottinghamshire County Council'; 'Charnwood Community Council'; 'Care & Repair (Leicester)'; 'Coleshill School'.
Volunteer Development Officer
Leicester Volunteer Bureau (Voluntary Action Leicester)
(April 1989 – November 1989) - Leicester, United Kingdom
Interviewing, placing & supporting volunteers; providing information, advice & guidance; identifying opportunities; and promoting volunteering, especially to longer-term unemployed & younger people on Employment Training programmes; and promoting good practice with organisations through information, talks, presentations & training.
Circuit Training & Pre-School Gym Instructor
Croydon YMCA
(January 1987 – September 1987) - Croydon, United Kingdom
Devising & delivering fun & developmental movement, exercise and gym sessions for pre-school children with their parents; and also planning & teaching circuit training sessions for adults.
Youth Worker/Tutor
London Central YMCA
(July 1986 – September 1987) - London
Developing, maintaining & promoting the Junior & Summer Programmes; co-ordination of staff; snack bar stock ordering & staffing; providing general face-to-face work; facilitating educational, social & sporting activities; providing drama-related sessions & weight training courses with young unemployed to help build confidence, self-esteem, promote health, focus and direction in their lives.
Youth & Community Worker
Hornsey YMCA
(September 1986 – May 1987) - Hornsey, London
Devising, facilitating & delivering sports & drama/movement sessions for young people at YMCA and within local schools, including regular work in centre's crèche and playscheme for 5-14 year olds in a local school.
Professional Actor and Drama Worker
Various
(January 1984-November 1989)
Various short-term acting, drama-related & community arts paid & voluntary work & activities, including a five-month season as an actor-teacher in a professional young people’s theatre company, devising & performing new & classic work, including as Aladdin in a traditional pantomime, and presenting drama & educational theatre workshops.
Theatre Usher (Part-time)
Royal Court Theatre
(January 1980 – July 1983) - London, United Kingdom
Regular ushering; bookshop staffing; programme & confectionary selling; general security & customer service with a major central London theatre.
Clerical Officer
Society of Civil & Public Servants
(April 1979 – September 1980) - London, United Kingdom
Significant clerical, administrative, co-ordination & liaison responsibilities within a busy section office of a major Trade Union HQ, directly with members & with senior internal/external officers & Executive Committee members; and assisting with national conference planning, organisation & administrative support.
Clerical Officer
Department of Employment
(October 1978 – April 1979) - London, United Kingdom
Clerical & frontline customer duties in a busy & challenging Unemployment Benefits Office, including frontline customer enquiries & responsibility for issuing payments.